Who We Are Our website address is: https://awaservices.com/.
Provides IPTV services for UK EUR customers. For privacy-related concerns, you can contact us at contact@awaservices.com
What Personal Data We Collect and Why We Collect It We collect the following personal data to process customer orders and improve service quality:
- Name: To personalize communication and orders.
- Email Address: To send order confirmations, updates, and support communications.
- Phone Number: For account verification and customer support purposes.
- IP Address: For fraud prevention and security.
- Country: To provide region-specific services and content.
This data is collected to process customer orders and provide the IPTV service. We do not sell personal data under any circumstances.
Comments When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
Media If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from these images.
Contact Forms Data submitted through our contact forms, such as name, email, and message, is retained for customer service purposes but not used for marketing.
Cookies Our site uses cookies to enhance user experience. To learn more about how we use cookies, please visit our Cookie Policy.
Analytics We use Google Analytics and Google Search Console to monitor site performance and user interaction. You can review Google’s privacy policy here.
Who We Share Your Data With We may share your personal data with:
- Payment Processors: PayPal for secure transactions. PayPal Privacy Policy.
- Hosting Provider: Hostinger for secure website hosting.
- Caching Services: LiteSpeed Cache to optimize site speed. LiteSpeed Privacy Policy.
How Long We Retain Your Data
- Contact form entries: 6 months
- Analytics records: 12 months
- Customer purchase records: 10 years (for tax and legal reasons)
What Rights You Have Over Your Data You have the right to:
- Request access to your personal data.
- Request correction or deletion of your data.
- Object to data processing.
- Withdraw consent at any time.
To exercise these rights, please contact us at contact@awaservices.com.
Where Your Data Is Sent Data may be transferred outside the EU for hosting and caching purposes, safeguarded under the appropriate data protection agreements.
How We Protect Your Data We use:
- Data encryption and secure server configurations.
- Two-factor authentication for administrative access.
- Staff training on data protection compliance.
Data Breach Procedures In case of a data breach, we will notify affected users and regulatory authorities within 72 hours as required by UK GDPR regulations.
Third-Party Data We may receive user data from:
- Payment gateways like PayPal for transaction verification.
Automated Decision Making We do not perform automated decision-making or profiling based on user data.
Industry Regulatory Disclosure Requirements Our services comply with UK EUR data protection laws, including the UK EUR GDPR.
For more details, please review our Terms and Conditions and Cookie Policy.
